Cookie Policy

Table of Contents

1. Introduction
2. What Are Cookies
3. Why We Use Cookies
4. Types of Cookies We Use
5. Third-Party Cookies
6. Cookie Consent and Management
7. How to Control Cookies
8. Cookie Retention Periods
9. Updates to This Policy
10. Contact Information

1. Introduction

This Cookie Policy explains how Pipe Labs, LLC ("we," "us," or "our") uses cookies and similar tracking technologies when you visit or use Vega Career AI ("the Service"). This policy should be read together with our Privacy Policy and Terms of Service.

By using our Service, you consent to the use of cookies as described in this policy, unless you have disabled them as explained below.

2. What Are Cookies

2.1 Definition

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website or use an application. They contain information that is transferred to your device's hard drive and allow us to recognize your device and remember certain information about your visit.

2.2 Types of Storage Technologies

We use several types of storage technologies:

Cookies:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted

Similar Technologies:

• Local Storage: Browser storage that persists until manually cleared
• Web Beacons: Small graphics used to track user behavior
• Pixels: Tracking codes embedded in web pages or emails
• SDKs: Software development kits that collect usage analytics

2.3 First-Party vs. Third-Party

• First-Party Cookies: Set directly by Vega Career AI
• Third-Party Cookies: Set by external services we use (e.g., analytics, advertising)

3. Why We Use Cookies

We use cookies and similar technologies to:

3.1 Essential Functions

• Authentication: Keep you logged in to your account
• Security: Detect and prevent fraudulent activity
• Service Delivery: Remember your preferences and settings
• Performance: Ensure the Service functions properly

3.2 User Experience Enhancement

• Personalization: Customize content and recommendations
• Navigation: Remember your location within the Service
• Form Data: Save information you've entered in forms
• Interface: Remember your display preferences

3.3 Analytics and Improvement

• Usage Analytics: Understand how users interact with our Service
• Performance Monitoring: Identify and fix technical issues
• Feature Testing: Test new features and improvements
• Error Tracking: Debug and resolve service problems

3.4 Marketing and Communication

• Targeted Content: Deliver relevant career opportunities
• Email Tracking: Measure email campaign effectiveness
• Conversion Tracking: Understand user journey and outcomes
• Retargeting: Show relevant advertisements on other websites

4. Types of Cookies We Use

5. Third-Party Cookies

We work with trusted third-party service providers who may set their own cookies. We do not control these third-party cookies and recommend reviewing their privacy policies.

5.1 Analytics Services

Google Analytics

• Purpose: Website analytics and user behavior tracking
• Cookies: _ga, _gat, _gid
• Privacy Policy: https://policies.google.com/privacy
• Opt-out: https://tools.google.com/dlpage/gaoptout

Hotjar

• Purpose: User experience analytics and heatmaps
• Cookies: _hjid, _hjSessionUser, _hjSession
• Privacy Policy: https://www.hotjar.com/legal/policies/privacy/
• Opt-out: Available in Hotjar settings

5.2 Customer Support

Intercom

• Purpose: Customer support chat and messaging
• Cookies: intercom-id, intercom-session
• Privacy Policy: https://www.intercom.com/legal/privacy
• Control: Managed through our cookie preferences

Zendesk

• Purpose: Help desk and support ticket management
• Cookies: _zendesk_cookie, _help_center_session
• Privacy Policy: https://www.zendesk.com/company/privacy-and-data-protection/

5.3 Payment Processing

Stripe

• Purpose: Secure payment processing
• Cookies: __stripe_mid, __stripe_sid
• Privacy Policy: https://stripe.com/privacy
• Security: PCI DSS compliant

5.4 Content Delivery

Cloudflare

• Purpose: Content delivery and security services
• Cookies: __cfduid, cf_clearance
• Privacy Policy: https://www.cloudflare.com/privacypolicy/

5.5 Social Media Integration

LinkedIn

• Purpose: Professional networking features and sign-in
• Cookies: Various LinkedIn cookies when using LinkedIn integration
• Privacy Policy: https://www.linkedin.com/legal/privacy-policy
• Control: Managed through LinkedIn settings

6. Cookie Consent and Management

6.1 Consent Banner

When you first visit Vega Career AI, you'll see a cookie consent banner that allows you to:

• Accept All: Consent to all cookie categories
• Reject Non-Essential: Only allow strictly necessary cookies
• Customize: Choose specific cookie categories
• Learn More: Access detailed cookie information

6.2 Granular Consent

You can provide separate consent for different cookie categories:

• ✅ Strictly Necessary: Cannot be disabled (essential for service)
• ⚙️ Performance/Analytics: Optional (helps improve our service)
• ✨ Functional: Optional (enables enhanced features)
• 📢 Advertising/Marketing: Optional (delivers relevant content)

6.3 Consent Records

We maintain records of your cookie consent choices, including:

• Date and time of consent
• Specific categories consented to
• Method of consent (banner, settings page)
• IP address and user agent (for verification)

6.4 Withdrawing Consent

You can withdraw your consent at any time by:

• Cookie Settings: Access through your account settings
• Browser Settings: Clear cookies directly in your browser
• Opt-out Links: Use third-party opt-out mechanisms
• Contact Us: Email info@pipelabs.xyz for assistance

7. How to Control Cookies

7.1 Our Cookie Preference Center

Access your cookie preferences through:

1. Account Settings: Navigate to "Privacy & Cookies" in your account
2. Footer Link: Click "Cookie Settings" at the bottom of any page
3. Consent Banner: Click "Customize" when the banner appears

7.2 Browser Controls

Most browsers allow you to control cookies through their settings:

Google Chrome:

1. Settings > Privacy and security > Cookies and other site data
2. Choose your preferred cookie settings
3. Manage exceptions for specific sites

Mozilla Firefox:

1. Options > Privacy & Security > Cookies and Site Data
2. Choose standard, strict, or custom protection
3. Manage cookie exceptions

Safari:

1. Preferences > Privacy > Cookies and website data
2. Choose to block all, allow from current website, or allow all
3. Manage website data

Microsoft Edge:

1. Settings > Cookies and site permissions > Cookies and site data
2. Choose to block, allow, or manage cookies
3. Set exceptions for specific sites

7.3 Mobile Device Controls

iOS (Safari):

1. Settings > Safari > Privacy & Security
2. Block All Cookies or allow from websites you visit

Android (Chrome):

1. Chrome app > Settings > Site settings > Cookies
2. Choose to allow or block cookies

7.4 Disabling Specific Cookie Types

Analytics Cookies:

• Google Analytics Opt-out: Install browser add-on from Google
• Our Settings: Disable "Performance Cookies" in cookie preferences

Advertising Cookies:

• Industry Opt-out: Visit https://www.aboutads.info/choices/
• Our Settings: Disable "Advertising Cookies" in preferences

8. Cookie Retention Periods

8.1 Retention Schedule

Different cookies are retained for different periods based on their purpose:

Session Cookies:

• Deleted when you close your browser
• No persistent storage on your device

Short-term Cookies (24 hours - 7 days):

• Security tokens and temporary preferences
• Analytics session data
• Form data and temporary settings

Medium-term Cookies (30 - 90 days):

• Search history and user preferences
• Marketing campaign tracking
• Functional enhancements

Long-term Cookies (6 months - 2 years):

• User authentication and account settings
• Analytics and performance data
• Personalization preferences

8.2 Automatic Expiration

All cookies automatically expire after their designated retention period. We do not indefinitely store cookie data.

8.3 Manual Deletion

You can manually delete cookies at any time through:

• Your browser settings
• Our cookie preference center
• Device storage management

9. Updates to This Policy

9.1 Policy Changes

We may update this Cookie Policy to reflect:

• Changes in cookie usage or technology
• Updates to legal requirements
• New third-party services or integrations
• User feedback and best practices

9.2 Notification of Changes

When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our Service or email
• Request renewed consent where required by law
• Provide reasonable time to review changes

9.3 Continued Use

Your continued use of the Service after policy updates constitutes acceptance of the revised policy, unless additional consent is required.

10. Contact Information

10.1 General Inquiries

For questions about this Cookie Policy or our cookie practices:

Pipe Labs, LLC

• Email: info@pipelabs.xyz
• Subject Line: "Cookie Policy Inquiry"
• Address: 131 Continental Dr, Suite 305, Newark, DE 19713

10.2 Technical Support

For help managing your cookie preferences or technical issues:

• In-App Support: Use the help feature within Vega Career AI
• Email Support: info@pipelabs.xyz with "Cookie Support" in subject line

10.3 Privacy and Data Protection

For privacy-related questions or to exercise your data rights:

• Email: info@pipelabs.xyz
• Subject Line: "Privacy Inquiry"
• Response Time: Within 5 business days

10.4 Complaints and Concerns

If you have concerns about our cookie practices:

1. Contact us directly at info@pipelabs.xyz
2. File a complaint with your local data protection authority (for EU residents)
3. Seek legal advice if you believe your rights have been violated

Additional Resources

Legal Framework

This Cookie Policy complies with:

• EU General Data Protection Regulation (GDPR)
• ePrivacy Directive (Cookie Law)
• California Consumer Privacy Act (CCPA)
• Other applicable data protection laws

Related Policies

• Privacy Policy - How we collect and use your personal data
• Terms of Service - Legal agreement for using our Service
• GDPR Compliance Agreement - EU-specific data protection terms

External Resources

• About Cookies: https://www.allaboutcookies.org/
• Your Online Choices: https://www.youronlinechoices.com/
• Network Advertising Initiative: https://www.networkadvertising.org/choices/