Terms of Service and Privacy Policy

Table of Contents

1. Terms of Service
2. Privacy Policy
3. AI Service Specific Terms
4. Contact Information

1. Terms of Service

1. Acceptance of Terms

By accessing or using Vega Career AI ("the Service"), provided by Pipe Labs, LLC ("Company," "we," "us," or "our"), you ("User" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Vega Career AI is an artificial intelligence-powered platform that provides career guidance, resume optimization, job matching, interview preparation, and related professional development services. The Service uses machine learning algorithms to analyze user data and provide personalized recommendations.

3. Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Accounts and Registration

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account

5. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Upload or transmit viruses, malware, or other harmful code
• Impersonate any person or entity
• Violate any applicable laws or regulations
• Submit false, misleading, or fraudulent information

6. Intellectual Property Rights

• The Service and its original content, features, and functionality are owned by Pipe Labs, LLC
• The Service is protected by copyright, trademark, and other intellectual property laws
• You retain ownership of content you submit, but grant us a license to use it as described in our Privacy Policy
• You may not reproduce, distribute, modify, or create derivative works of the Service without our written permission

7. AI-Generated Content and Recommendations

• AI-generated career advice, resume suggestions, and job recommendations are for informational purposes only
• We do not guarantee the accuracy, completeness, or effectiveness of AI-generated content
• Users should exercise professional judgment when implementing AI recommendations
• AI suggestions should not be considered professional career counseling or legal advice

8. Payment and Subscription Terms

• Subscription fees are charged in advance on a recurring basis
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days' notice
• Failure to pay may result in service suspension or termination

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers and Limitations of Liability

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
• WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM

11. Indemnification

You agree to indemnify and hold harmless Pipe Labs, LLC from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

• We may terminate or suspend your account at any time for any reason
• You may terminate your account at any time by contacting us
• Upon termination, your right to use the Service ceases immediately
• Provisions that should survive termination will remain in effect

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of [STATE/JURISDICTION]. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

2. Privacy Policy

1. Information We Collect

Personal Information:

• Name, email address, phone number
• Professional information (work history, education, skills)
• Resume and career documents
• Job preferences and career goals

Usage Information:

• How you interact with the Service
• Features used and time spent
• Device information and IP address
• Cookies and similar tracking technologies

AI Training Data:

• Anonymized interaction patterns
• Career outcome data (with consent)
• Service improvement metrics

2. How We Use Your Information

We use collected information to:

• Provide and improve the AI career services
• Personalize recommendations and content
• Communicate with you about the Service
• Process payments and manage subscriptions
• Comply with legal obligations
• Train and improve our AI algorithms (with anonymized data)

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in service delivery
• Business Partners: With your consent, for job opportunities
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do NOT:

• Sell your personal information to third parties
• Share your resume without explicit consent
• Use your data for advertising by third parties

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill legal obligations. You may request deletion of your data at any time, subject to legal and operational requirements.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Restrict processing of your data
• Data portability
• Opt-out of certain data uses

To exercise these rights, contact us at [PRIVACY EMAIL].

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze service usage
• Improve user experience
• Provide personalized content

You can control cookie settings through your browser.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it is used.

3. AI Service Specific Terms

1. AI Algorithm Transparency

• Our AI systems use machine learning to analyze career data and provide recommendations
• Algorithms are continuously updated to improve accuracy and relevance
• AI decisions may be influenced by historical employment data and market trends

2. Data Used for AI Training

• We may use anonymized, aggregated user data to improve our AI algorithms
• Personal identifiers are removed before data is used for training
• You may opt-out of having your data used for AI improvement

3. AI Limitations and Bias

• AI recommendations may reflect biases present in training data
• We actively work to identify and mitigate algorithmic bias
• AI suggestions should be evaluated critically and not followed blindly
• Human oversight is maintained in AI development and deployment

4. Job Matching Accuracy

• AI job matching is based on available data and algorithms
• We do not guarantee job placement or interview success
• Market conditions and employer preferences may affect matching accuracy

5. Resume and Content Generation

• AI-generated resume content should be reviewed and verified by users
• Users are responsible for the accuracy of all submitted materials
• AI suggestions are starting points, not final products

4. Contact Information

Pipe Labs, LLC

• General Inquiries: info@pipelabs.xyz
• Privacy Matters: info@pipelabs.xyz
• Legal Issues: info@pipelabs.xyz
• Address: 131 Continental Dr, Suite 305, Newark, DE 19713

For technical support or questions about the Service, please contact us through the in-app support feature or email info@pipelabs.xyz.