Terms of Service - Vega Career AI

Acceptance of Terms
Description of Service
Eligibility
User Accounts and Registration
Acceptable Use Policy
Intellectual Property Rights
AI-Generated Content and Services
Payment and Subscription Terms
User Content and Data
Service Availability and Modifications
Disclaimers and Warranties
Limitation of Liability
Indemnification
Termination and Suspension
Dispute Resolution
Governing Law
General Provisions
Contact Information

1. Acceptance of Terms

By accessing, using, or registering for Vega Career AI ("the Service"), provided by Pipe Labs, LLC ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms").

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE.

These Terms constitute a legally binding agreement between you and Pipe Labs, LLC. Your use of the Service confirms your acceptance of these Terms and any updates or modifications we may make.

2. Description of Service

Vega Career AI is an artificial intelligence-powered platform that provides:

2.1 Core Services

Career Guidance: AI-driven career path recommendations and professional development advice
Resume Optimization: Automated resume analysis, enhancement suggestions, and formatting improvements
Job Matching: Intelligent matching between user profiles and available job opportunities
Interview Preparation: AI-powered interview coaching, practice sessions, and feedback
Skill Assessment: Professional competency evaluation and skill gap analysis
Career Analytics: Data-driven insights into career progression and market trends

2.2 Service Features

Personalized AI recommendations based on user data
Real-time job market analysis and opportunities
Professional networking and connection suggestions
Career milestone tracking and goal setting
Industry-specific guidance and insights

2.3 Service Evolution

We continuously improve our AI algorithms and may add, modify, or remove features at our discretion with reasonable notice to users.

3. Eligibility

3.1 Age Requirement

You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you meet this age requirement.

3.2 Legal Capacity

You must have the legal capacity to enter into binding contracts in your jurisdiction. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3.3 Geographic Restrictions

The Service is available globally, but certain features may be restricted in specific jurisdictions due to local laws or regulations.

4. User Accounts and Registration

4.1 Account Creation

You must provide accurate, current, and complete information during registration
You must update your information promptly when it changes
You may only create one account per person
You cannot transfer your account to another person without our written consent

4.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials
You must notify us immediately of any unauthorized access to your account
You are responsible for all activities that occur under your account
We recommend using strong, unique passwords and enabling two-factor authentication when available

4.3 Account Verification

We may require identity verification for certain features or security purposes. Failure to provide requested verification may result in service limitations.

5. Acceptable Use Policy

5.1 Permitted Uses

You may use the Service only for:

Legitimate career development and job search activities
Personal professional advancement
Lawful business purposes related to talent acquisition (for enterprise users)

5.2 Prohibited Activities

You agree NOT to:

Content Violations:

Upload false, misleading, or fraudulent information
Submit content that violates intellectual property rights
Post content that is harmful, threatening, abusive, or discriminatory
Include personally identifiable information of others without consent

Technical Violations:

Attempt to gain unauthorized access to any part of the Service
Interfere with or disrupt the Service, servers, or networks
Use automated scripts, bots, or scrapers without permission
Reverse engineer, decompile, or attempt to extract source code

Commercial Violations:

Resell, redistribute, or commercialize the Service without authorization
Use the Service for competing business purposes
Spam or send unsolicited communications through the platform

Legal Violations:

Use the Service for any illegal or unauthorized purpose
Violate any applicable local, state, national, or international law
Impersonate any person, entity, or organization
Engage in fraudulent or deceptive practices

5.3 Enforcement

We reserve the right to investigate violations and take appropriate action, including account suspension or termination, without prior notice.

6. Intellectual Property Rights

6.1 Company IP

The Service and its original content, features, functionality, and technology are owned by Pipe Labs, LLC and are protected by:

United States and international copyright laws
Trademark and service mark laws
Patent laws and other intellectual property rights

6.2 User License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purposes, subject to these Terms.

6.3 Restrictions

You may not:

Copy, modify, or create derivative works of the Service
Distribute, transmit, or make the Service available to third parties
Remove or alter any proprietary notices or labels
Use our trademarks or branding without written permission

6.4 User Content Rights

You retain ownership of content you submit to the Service. However, you grant us a worldwide, royalty-free license to use, modify, and display your content as necessary to provide the Service.

6.5 Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property, and we may use them without restriction or compensation.

7. AI-Generated Content and Services

7.1 Nature of AI Services

Our AI systems provide automated analysis, recommendations, and content generation based on:

Machine learning algorithms trained on career and employment data
Natural language processing of resumes and job descriptions
Statistical modeling of career progression patterns
Pattern recognition for skills and experience matching

7.2 AI Limitations and Disclaimers

Important Disclaimers:

AI-generated content is for informational purposes only
We do not guarantee the accuracy, completeness, or effectiveness of AI recommendations
AI suggestions should not be considered professional career counseling, legal advice, or guaranteed job placement assistance
Users should exercise professional judgment when implementing AI recommendations

7.3 AI Content Guidelines

Resume Content: AI-generated resume suggestions should be reviewed and verified by users before use
Career Advice: AI recommendations are starting points for consideration, not definitive guidance
Job Matching: Algorithm-based job matches are based on available data and may not reflect all relevant factors
Interview Preparation: AI coaching supplements but does not replace professional interview training

7.4 Human Oversight

We maintain human oversight of our AI systems and continuously work to improve accuracy and reduce bias in our algorithms.

7.5 User Responsibility

You are ultimately responsible for:

Verifying the accuracy of any AI-generated content before use
Making independent career and professional decisions
Ensuring compliance with employer requirements and industry standards

8. Payment and Subscription Terms

8.1 Subscription Plans

We offer various subscription tiers with different features and limitations. Current pricing and plan details are available on our website.

8.2 Payment Terms

Billing: Subscription fees are charged in advance on a recurring basis (monthly or annually)
Payment Methods: We accept major credit cards and other payment methods as specified during checkout
Currency: All fees are charged in US Dollars unless otherwise specified
Taxes: You are responsible for any applicable taxes in your jurisdiction

8.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You will be charged the then-current subscription fee.

8.4 Cancellation and Refunds

Cancellation: You may cancel your subscription at any time through your account settings
Effective Date: Cancellations take effect at the end of the current billing period
Refunds: All fees are non-refundable except as required by applicable law or our discretionary refund policy
Prorated Refunds: We do not provide prorated refunds for partial billing periods

8.5 Price Changes

We reserve the right to modify subscription pricing with at least 30 days' advance notice. Price changes will not affect your current billing period but will apply to subsequent renewals.

8.6 Payment Failures

If payment fails, we may:

Retry payment using your stored payment method
Suspend or downgrade your service after reasonable notice
Terminate your account for repeated payment failures

9. User Content and Data

9.1 Content Ownership

You retain ownership of all content you upload, submit, or create using the Service, including:

Resume and professional documents
Profile information and career history
Messages and communications
Feedback and user-generated content

9.2 Content License

By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to:

Use, store, and process your content to provide the Service
Analyze content to improve AI algorithms (using anonymized data)
Display content as necessary for Service functionality
Backup and maintain content for service continuity

9.3 Content Standards

All user content must:

Be accurate and truthful
Comply with applicable laws and regulations
Respect intellectual property rights
Not contain harmful or offensive material

9.4 Content Removal

We reserve the right to remove or disable access to content that:

Violates these Terms or our policies
Is reported as inappropriate by other users
Is subject to legal process or takedown requests
Poses security or technical risks

9.5 Data Portability

Upon request, we will provide your personal data in a structured, machine-readable format, subject to technical limitations and legal requirements.

10. Service Availability and Modifications

10.1 Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service
Planned maintenance will be announced in advance when possible
Emergency maintenance may occur without prior notice

10.2 Service Modifications

We may:

Add, modify, or remove features at any time
Update AI algorithms and recommendation systems
Change user interface and user experience elements
Implement new security measures or requirements

10.3 Notice of Changes

Major changes affecting core functionality will be announced with reasonable notice
Minor improvements and bug fixes may be implemented without specific notice
Changes to AI algorithms may occur continuously as part of service improvement

10.4 Service Discontinuation

If we decide to discontinue the Service:

We will provide at least 90 days' advance notice
You will have opportunity to export your data
We will honor existing subscription periods or provide prorated refunds

11. Disclaimers and Warranties

11.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

11.2 Warranty Disclaimers

WE SPECIFICALLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY: Fitness for a particular purpose
NON-INFRINGEMENT: Freedom from third-party rights violations
ACCURACY: Correctness of AI-generated content and recommendations
RELIABILITY: Uninterrupted or error-free operation
SECURITY: Complete protection against data breaches or unauthorized access

11.3 AI-Specific Disclaimers

AI recommendations may contain errors or biases
Career outcomes cannot be guaranteed
Job matching results depend on available data and market conditions
Algorithm performance may vary based on individual circumstances

11.4 Third-Party Content

We are not responsible for third-party content, including:

Job postings from external sources
Links to external websites
User-generated content from other users
Third-party integrations or services

12. Limitation of Liability

12.1 Damages Limitation

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIPE LABS, LLC SHALL NOT BE LIABLE FOR:

Indirect Damages:

Lost profits or business opportunities
Data loss or corruption
Business interruption or downtime
Reputational harm or loss of goodwill

Consequential Damages:

Career setbacks or missed opportunities
Failed job applications or interviews
Reliance on AI recommendations
Third-party actions or decisions

12.2 Liability Cap

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:

$100 USD, or
The total amount paid by you for the Service in the 12 months preceding the claim

12.3 Exceptions

These limitations do not apply to:

Gross negligence or willful misconduct
Violations of intellectual property rights
Personal injury or death caused by our negligence
Liability that cannot be excluded under applicable law

12.4 Basis of Bargain

You acknowledge that these limitations are reasonable and reflect the allocation of risk between the parties and form an essential basis of our agreement.

13. Indemnification

13.1 User Indemnification

You agree to indemnify, defend, and hold harmless Pipe Labs, LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

Your use or misuse of the Service
Your violation of these Terms
Your violation of any third-party rights
Content you submit or upload to the Service
Your negligent or wrongful conduct

13.2 Indemnification Process

We will promptly notify you of any claim subject to indemnification
You will have the right to control the defense and settlement of such claims
We may participate in the defense at our own expense
You may not settle any claim without our prior written consent

13.3 Mutual Cooperation

Both parties agree to cooperate reasonably in the defense of any indemnified claims.

14. Termination and Suspension

14.1 Termination by You

You may terminate your account at any time by:

Using the account deletion feature in your settings
Contacting us at info@pipelabs.xyz
Canceling your subscription (service continues until end of billing period)

14.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for:

Violation of these Terms
Fraudulent or illegal activity
Abuse of the Service or other users
Non-payment of fees
Security reasons

14.3 Effect of Termination

Upon termination:

Your right to use the Service ceases immediately
We may delete your account and associated data
Outstanding payment obligations remain due
Provisions intended to survive termination will remain in effect

14.4 Data Retention After Termination

We may retain your data for up to 30 days after termination for recovery purposes
Some data may be retained longer for legal, tax, or regulatory compliance
You may request immediate data deletion subject to legal requirements

14.5 Survival

The following provisions survive termination:

Payment obligations
Intellectual property rights
Disclaimers and limitations of liability
Indemnification obligations
Governing law and dispute resolution

15. Dispute Resolution

15.1 Informal Resolution

Before initiating formal dispute resolution, you agree to:

Contact us at info@pipelabs.xyz to discuss the dispute
Provide a clear description of the issue and desired resolution
Allow us 30 days to investigate and respond
Participate in good faith negotiations

15.2 Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration:

Arbitration Rules:

Administered by the American Arbitration Association (AAA)
Conducted under AAA's Commercial Arbitration Rules
Single arbitrator selected according to AAA procedures
Location: Delaware (unless parties agree otherwise)

Scope:

All disputes arising from or relating to these Terms or the Service
Claims for monetary damages, injunctive relief, or declaratory relief
Individual disputes only (no class actions)

15.3 Class Action Waiver

YOU AND PIPE LABS, LLC AGREE THAT:

Disputes will be resolved on an individual basis only
Neither party may bring class action, consolidated, or representative proceedings
No dispute may be joined with disputes involving other users
This waiver applies to all claims and theories of recovery

15.4 Exceptions to Arbitration

The following disputes are exempt from arbitration:

Intellectual property infringement claims
Small claims court proceedings (if within jurisdictional limits)
Requests for emergency injunctive relief
Claims that cannot be arbitrated under applicable law

15.5 Arbitration Costs

Each party bears their own attorneys' fees and costs
Arbitration fees will be allocated according to AAA rules
We will pay arbitration fees exceeding small claims court costs for consumer claims

16. Governing Law

16.1 Applicable Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

16.2 Jurisdiction

For disputes not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.

16.3 International Users

Users outside the United States acknowledge that:

Delaware law applies regardless of local law
Dispute resolution will occur in Delaware
Local consumer protection laws may provide additional rights

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and Pipe Labs, LLC regarding the Service.

17.2 Amendments

We may modify these Terms at any time by:

Posting updated Terms on our website
Providing notice through the Service or email
Allowing reasonable time for review before changes take effect

Continued use of the Service after modifications constitutes acceptance of the updated Terms.

17.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect, and the invalid provision will be modified to be enforceable while preserving its intent.

17.4 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

17.5 Assignment

You may not assign or transfer your rights under these Terms without our written consent
We may assign these Terms or any rights hereunder without restriction
These Terms bind and benefit both parties' successors and permitted assigns

17.6 Force Majeure

We are not liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, government actions, or internet service failures.

17.7 Relationship of Parties

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and Pipe Labs, LLC.

17.8 Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations in your use of the Service.

18. Contact Information

For questions about these Terms of Service, please contact us:

Pipe Labs, LLC

Email: info@pipelabs.xyz
Address: 131 Continental Dr, Suite 305, Newark, DE 19713
Subject Line: "Terms of Service Inquiry"

For technical support or account issues, please use the support features within the Service or email info@pipelabs.xyz.

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